Manager, Quality Assurance / Quality Systems

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...to use your skills and experience.

This is the time to let your talent come to life. To maximize your knowledge and use it for the greater good. To work with the best professionals using state-of-the-art technology, and improve lives with your innovative ideas and ambitious dreams. Find a better way: the Sysmex Way.

...to improve the lives of others.

Headquartered in Kobe, Japan, Sysmex is located in Lincolnshire, Illinois. Renowned worldwide for the very finest in quality, innovative diagnostic equipment and information-management systems, we apply science to enhance the quality of life on a global scale. Our agile, resourceful team is committed to realizing critical breakthroughs in laboratory diagnostics, information technology, workflow analysis and life sciences for the clinical laboratory.

...to build a promising future.

We currently have a great opportunity for a Manager, Quality Assurance / Quality Systems. The Manager, Quality Assurance / Quality Systems oversees and manages the quality of product and process at Sysmex Reagents America, Inc. (SRA).  This role ensures quality management systems processes are adhered to in accordance with established Good Manufacturing Practices (GMP), ISO, and applicable regulatory requirements.  The manager is responsible ensuring the accurate and timely completion of Quality Management System documents including CAPAs, Non-Conformances, Deviations, and other processes measured in accordance with Quality Objectives and Key Performance Indicators. The manager leads a team of Quality team professionals responsible for monitoring day to day business activities, including review and approval of medical devices for product release.  

• Lead QA team to support reagent production with Quality Management System.
• Support SRA quality management systems activities including, but not limited to:
• • • Document Control
    • Internal / External / Supplier / Customer Audits
    • Complaint Handling
    • Change Management: Design Change / Transfer
    • CAPA and NCR management
    • Product release activities
    • Tracking and Trending / Reporting
    • Risk Management
• Provide quality review and approval of quality management system and reagent manufacturing process documents.
• Oversee Supplier Quality Monitoring, escalating to SCARs when necessary.
• Participate in Customer Complaint Investigations, ensuring proper handling of adverse events, field corrections, and product recalls with Post Market Surveillance staff.
• Manage requirements and records for Design Change and Design Transfer activities originating from the legal manufacturer.
• Ensure accurate and timely product release activities and compliance.
• Collaborate cross-functionally to identify and resolve quality system issues, driving continuous improvement using key metrics.
• Lead Internal Audits, address External Audits, ensuring ongoing compliance with FDA, ISO 13485 and other relevant regulations.
• Other duties as may be assigned.

Percentage of Travel: 5-10%

Physical Demands:No unusual physical effort, strain or discomforts.

Location: Onsite Mundelein, IL

• Bachelor’s degree in related field required.Previous 5-8 years’ experience QA in a related industry required. 
• Knowledge of cGMP (FDA QSR) and ISO 13485 regulations is required.
• ASQ or other industry certifications are a plus.
• Language skills: English
• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Verbal and written communication skills, with strong interpersonal skills.
• Proficient in delivering training sessions to a wide range of audiences.
• Capable of reading, analyzing, and interpreting technical documents, regulatory guidelines and regulations.
• Skilled in drafting reports, business communications, and developing policy and procedure manuals.
• Adept at presenting information clearly, both written and verbal, to management, employees, and customers.
• Strong analytical skills to identify problems, gather relevant data, evaluate facts, and draw logical conclusions.
• Familiarity with SAP S/4HANA, VEEVA, Global Trackwise are a plus.
• Effective teamwork and leadership skills.
• Ability to make data-driven decisions for quality system performance.

Sysmex is proud to be an EEO/Affirmative Action employer.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, age, sex, sexual orientation, gender identity or expression, color, religion, national origin, genetics, disability status, protected veteran status or any other characteristic protected by law.  We maintain a drug-free workplace and perform pre-employment substance abuse testing.